Terms

Draft, pending legal review. This page is a first draft of how Bead works. It is not final legal advice and may change before launch.

Last updated: October 2026. These are the rules for using Bead. By using the app or this site you agree to them.

What Bead is

Bead is a marketplace. Independent detailers, not Bead, perform the details. Detailers are independent contractors who set their own prices, hours and service areas. Bead never assigns jobs. Bead provides the app, payments, support and the Bead Guarantee.

Your account

You log in with your phone number and a text code. Keep your phone secure. You must be 18 or older, and you are responsible for what happens in your account.

Prices and fees

• You see an all-in price before you book. It includes the detailer’s price and a Bead booking fee (10% of the first $300 of the service price, 5% above that, at least $5, rounded to the nearest dollar). Tips have no fee.
• A first detail of $100 or more may get $10 off. Promo codes and credits are applied at checkout and have no cash value.
• Bead+ is an optional subscription: $15 a month or $150 a year, renewing automatically until you cancel. Members pay no booking fees up to $40 a month and earn double loyalty credits. You can cancel any time in the app; you keep Bead+ until the end of the period you paid for.

Payments

Payments are processed by Stripe. When you book, you agree that Bead may place a temporary hold on your card (your total plus $50 for possible extra work approved on site) 48 hours before the detail, or at booking for sooner jobs. Your card is charged after the detail is finished, and any tip you add is charged separately. If the hold fails, we ask you to update your payment, and the booking is cancelled for free if it is not fixed in time.

Cancelling and rescheduling

• Cancel free more than 24 hours before your detail. Within 24 hours, you pay 50% of the service price, which goes to the detailer. A no-show, or a car that cannot be reached, counts as a late cancellation.
• Weather reschedules are free.
• If your detailer cancels, you get a credit toward your next detail ($15, or $25 if it is within 24 hours).

Extra work and car mismatches

If your car is bigger or dirtier than you booked, your detailer can add an upcharge with photos. Up to $50 is added automatically (as agreed at checkout); more needs your approval. If the car is not the car you booked and cannot be done, the booking is cancelled and a $25 trip fee applies to cover the detailer’s trip.

Damage and the Bead Guarantee

Your detailer takes photos of your car on arrival. If you think something was damaged, report it in the app within 48 hours with at least one photo. The Bead Guarantee covers verified damage up to $1,000 per detail; the detailer is responsible for the first $250. Damage that was already there, or that you did not report in time, is not covered. Exotic and collector cars are not covered by the Bead Guarantee.

Using Bead fairly

Do not use Bead to harass anyone, to take bookings off Bead to avoid fees, to share phone numbers or emails in chat before a booking, or to misuse promo codes or referrals. We may pause or close accounts that break these rules.

Detailers

Detailers agree to the Bead detailer agreement when they apply. Bead keeps 0% commission on the job price. Card processing is deducted from the job price, and tips belong to the detailer. A detailer’s listing may be paused or removed for reliability, safety or rule problems.

Limits

Bead provides the platform “as is.” To the extent the law allows, Bead is not liable for indirect or consequential losses, and Bead’s total liability for any claim is limited to the amount you paid for the booking in question. Nothing here limits rights you cannot waive under California law.

Disputes and law

These terms are governed by California law. Contact Support first and we will try to settle it fairly. [Final dispute process, including any arbitration clause, to be set by legal review.]

Changes and contact

We may update these terms and will tell you in the app when we do. Questions: see Support.